Knowledge Center

📘 PMCHSU Membership Login – Step-by-Step FAQ Guide
🔗 Portal: https://up.pmchsu.com/membership-login.php

🔐 Step 1: Open the Login Page
Visit: https://up.pmchsu.com/membership-login.php

Ensure you're using a modern browser (Chrome, Firefox, or Edge).

You should see fields to enter your credentials.

👤 Step 2: Enter Your Login Credentials
E-HRMS Code – Enter your unique code.

Password – Enter your existing password.

✅Answer the Verification Question
Below the password field, you’ll see a simple addition question like 5 + 3 = ?

Enter the correct answer (in this case, 8)

This is used to verify you're not a bot.

❗ New users or first-time users: See [First-Time Login Guide].

✅ Step 3: Click the "Login" Button
After entering valid credentials, click Login.

You'll be redirected to your User Dashboard.

🔁 Forgot Password?
Click on “Forgot Password?”

Fill in:

Registered Email

Registered Mobile Number

E-HRMS Code

Select and answer your Security Question

Submit and set a new password.

For full steps, see the [Password Reset Guide].

🆕 First-Time Login
Go to the login page.

Click “First-Time User” or relevant link.

Provide:

Email

Phone Number

E-HRMS Code

Security Question and Answer

Set your password and proceed to login.

⚠️ Login Issues?
Make sure your Caps Lock is off.

Try clearing your browser cache.

Double-check your E-HRMS Code and password.

Contact support if your details aren't recognized.

🆘 Contact Support
📧 Email: pmchsuofficial@gmail.com

⏰ Hours: Mon–Fri, 10:00 AM to 5:00 PM

🔁 PMCHSU Password Reset Guide
📍 Portal: https://up.pmchsu.com/reset-password.php

If you’ve forgotten your password, follow these steps to reset it securely.

🔐 Step 1: Visit the Password Reset Page
Open your browser and go to:
👉 https://up.pmchsu.com/reset-password.php

📝 Step 2: Fill in Your Registered Details
On the password reset form, enter the following:

📧 Registered Email Address

📱 Registered Mobile Number

🆔 E-HRMS Code

❓ Select Your Security Question

📝 Enter the Correct Answer to the selected security question

🔒 Your security answer must exactly match the one you set during registration or first-time login.

🔄 Step 3: Submit the Form
Double-check all the fields for accuracy.

Click the “Submit” button.

The system will verify your information.

🔑 Step 4: Set a New Password
If your details are verified, you will be redirected to the Set New Password page.

Enter a New Password following these rules:

Minimum 8 characters

At least one uppercase letter

At least one number

At least one special character (e.g., @, #, $)

Confirm your password by typing it again.

Click “Reset Password” or “Submit.”

✅ Step 5: Log In with Your New Password
Go back to the login page:
👉 https://up.pmchsu.com/membership-login.php

Enter your E-HRMS Code and new password.

Click Login to access your account.

❓ Need Help?
If you’re having trouble:

Make sure you selected the correct security question.

Ensure your answer matches exactly (case and spacing matter).

📞 Contact Support
📧 Email: pmchsuofficial@gmail.com

⏰ Hours: Monday to Friday, 10:00 AM – 5:00 PM

🔐 First-Time Login & Password Setup Guide –
PMCHSU Membership Portal
Welcome to the PMCHSU Membership Portal. Follow this guide to log in and set your password for the first time.

✅ Step 1: Open the Login Page
Go to the official portal:
👉 https://up.pmchsu.com/membership-login.php

📝 Step 2: Enter First-Time Login Details
On the login screen, click on the link/button labeled "First Login & Password Generation".

You will be asked to enter the following details:

📧 Registered Email Address

📱 Registered Mobile Number

🆔 E-HRMS Code

🎂 Date of Birth (in DD-MM-YYYY format)

🔒 Important: All information must match what is registered in the PMCHSU database.

🔄 Step 3: Verify Your Details
Click “Submit” after entering all required information.

The system will verify your details.

If successful, you will be redirected to the Password Setup Page.

🔑 Step 4: Set Your Password
Create a New Password.

Recommended password rules:

Minimum 8 characters

Include at least one uppercase letter, one number, and one special character (e.g., @, #, $)

Re-enter the password in the Confirm Password field.

Click “Set Password” or “Submit”.

💡 Tip: Choose a strong and memorable password. Avoid using your name, date of birth, or simple patterns.

✅ Step 5: Login with New Password
Return to the login page:
👉 https://up.pmchsu.com/membership-login.php

Enter your E-HRMS Code and the Password you just set.

Click Login to access your dashboard.

❓ If You Face Any Issues
If you're unable to proceed with first-time login:

Double-check your details (email, phone, DOB, E-HRMS code).

Make sure you’re using the exact format for Date of Birth.

Contact support if the problem continues (see below).

📞 Need Help?
📧 Email Support: pmchsuofficial@gmail.com

Available Hours: Mon–Fri, 10:00 AM – 5:00 PM

🛠️ PMCHSU Support Center – Step-by-Step Guide
🔗 URL: https://up.pmchsu.com/help-me.php

1️⃣ Step 1: Access the Help Center
Open a browser and go to:
👉 https://up.pmchsu.com/help-me.php

You’ll be taken to the Support or Help Desk section of the portal.

2️⃣ Step 2: Choose an Option
You will likely see two main options:

Submit a New Support Ticket

Check Status of Existing Ticket

Click the appropriate option based on your need.

3️⃣ Step 3: Raise a New Support Ticket
If you're submitting a new query:

Click “Raise New Ticket” or “Submit Request”

Fill in the support form:

🧑 Name

📧 Email Address

📱 Mobile Number

🆔 E-HRMS Code (if applicable)

📝 Subject of the Issue

📄 Detailed Description

📎 Attach a screenshot or document (optional but helpful)

Click Submit or Create Ticket

✅ You should be able to copy Ticket ID with the Copy Ticket ID link.
**It is preferred to either write or take a screenshot of the Ticket ID for further reference**

4️⃣ Step 4: Track an Existing Ticket
Go back to https://up.pmchsu.com/help-me.php

Click “Track Ticket” or “Check Ticket Status”

Enter:

Your Ticket ID

Your email address or mobile number

Click Search or Check Status

You will see your ticket's:

Current status (Pending, In Progress, Resolved)

Admin reply or requested action

Resolution history

5️⃣ Step 5: Follow Up or Respond
If the admin team requests more information:

Log in using the ticket portal

Use the reply or comment field in your ticket thread

Add attachments if needed

🕐 Support Hours & Contact
If you're unable to access the ticket system:

📧 Email: pmchsuofficial@gmail.com



⏰ Support Hours: Mon–Fri, 10:00 AM to 5:00 PM

Any medical or community health professional working in Uttar Pradesh — doctors, paramedics, ANMs, lab techs, etc.

After logging in, go to your Profile Dashboard → Check “Membership Status” or view your ID card.

Email: pmchsuofficial@gmail.com

R-119, Nehru Enclave, Gomti Nagar, Lucknow – 226010

Or raise a grievance ticket online on https://up.pmchsu.com/help-me.php

Official union representation in government matters

Access to Govt. orders, circulars, notifications

Issuance of an official ID card

Ability to file grievances and seek support

Invitation to training programs, workshops, and conferences

Usually within 5–7 working days after successful payment and document verification. You'll receive an email/SMS update.

Check your spam/junk folder in email

Ensure your mobile number is active and correct

Retry or contact technical support via the website or email